Community Manager

  • Coleraine
  • 21000
  • Full Time
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My client, a leading provider of care to the community based in Coleraine has an excellent opportunity for an experienced team leader/supervisor/manager within community care services to join their team.  As Community Manager you will plan, implement and deliver a quality service to clients in the community and ensure the performance of care staff is monitored and maintained in accordance with standards set by the appropriate regulatory bodies.




  • Organise and complete the introduction of care staff to all new clients.
  • Manage the Amendments process ensuring that care plan is updated within 5 days, care staff is notified and carefree updated accordingly.
  • Inform the client if their care assistant is late or there is a change to their usual care assistant.
  • Ensure smooth maintenance of existing business and identify areas of further development.
  • Ensure budgeted hours are met and increased.
  • Promoting Homecare at all times and report on any potential new areas of business.
  • Adhere to confidentially and protection of vulnerable adults/children policy at all times.
  • Team working among care staff, to ensure they maintain a high-quality delivery of service.
  • Assist with recruitment & selection of new staff as required.
  • In conjunction with the senior forecast planner, manage the rearrangement of work schedules (rotas/runs) of care assistants to ensure ‘Best Practice’ and ‘Quality’ is maintained at all times.


Essential Requirements


  • Level 3 qualification in Health & Social Care (or equivalent)
  • One years’ experience in managing a team of staff with proven management capabilities in customer satisfaction, problem solving, motivating and leading people and working to deadlines.
  • Excellent written and spoken  English
  • High proficiency in Microsoft office
  • Effective communication and leadership skills




  • £21k basic salary plus £2k bonus after 6 months
  • Company car
  • Company Laptop
  • Company Phone



This post requires the holder to be flexible as they may need to work early mornings and late evenings.   The post holder will be required to work every second weekend. During your weekend of work, it is expected that you will manage the cover for your area, on call will assist where possible.


If you are interested in applying for this role please send your CV to our Healthcare Manager Carrie via the link below. You may also call Carrie for further information on 02890993527


**Please note an Access NI Enhanced Disclosure will be required for this position.


**A criminal record will not necessarily prohibit an applicant from being successful in their application for this position. For further details please request a copy of Donard Healthcare’s “Recruitment of Ex-Offenders Policy”.

***We are an equal opportunities employer and we welcome applications from all suitably qualified persons

Closing Date:
4 December 2018

Job Reference Number:

To apply for this job send your CV to or call 028 9099 6195
quoting the reference


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