The Personal Independence Payment (PIP) is a benefit for people aged from 16 to 64 with long-term health conditions or disability. Replacing the Disability Living Allowance (DLA), PIP is a benefit for people with a long-term health condition or impairment, whether physical, sensory, mental, cognitive, intellectual, or any combination of these. It is paid to make a contribution to the extra costs that disabled people may face, and is intended to help them lead full, active and independent lives.

We are recruiting Disability Assessors for Capita. As a Disability Assessor, you will carry out PIP assessments for Capita on behalf of the Department for Work and Pensions (DWP) in Wales, the West Midlands and the East Midlands, and the Department for Communities (DfC) in Northern Ireland. Disability Assessors are qualified healthcare professionals who have been specially trained to carry out PIP Assessments and who have been approved by the DWP/DfC.

PIP gives individuals the opportunity to have a one-to-one discussion with a healthcare professional in their own home or at an assessment centre. These visits aren’t about trying to diagnose symptoms; rather, it is an opportunity for individuals to outline the specific impact that their condition has on their daily life.

Following on from this assessment, you will create a tailored report for the DWP or the DfC.

Capita have worked in the healthcare sector for over 20 years using their expertise and talent to improve the quality, safety, effectiveness and efficiency of a range of services. We are proud to be working with Capita in the delivery of the Personal Independence Payment assessments.

About Disability Assessment

PIP Assessments are focused on how an individual’s condition impacts their daily life, rather than the health conditions themselves. This is because no two individual’s circumstances are the same and an illness may affect different people in different ways. To reflect this, our values are empathy, professionalism and dignity, and our Disability Assessors strive to deliver the best assessment process that they can.

PIP in England and Wales

In Wales, the West Midlands and the East Midlands, you will carry out PIP assessments for Capita on behalf of the Department for Work and Pensions. To read more about DWP’s entitlement conditions and specific assessment criteria, please visit the DWP website.

PIP in Northern Ireland

In Northern Ireland, you will carry out PIP assessments for Capita on behalf of the Department for Communities. PIP replaced the DLA in Northern Ireland in June 2016 and Capita are helping with the on-going transition. All new claimants and anyone coming to the end of their DLA benefits will now be applying for PIP. Between December 2016 and December 2018, DLA claimants aged from 16 to 64 years of age will be invited to claim PIP.

Learn more about PIP in Northern Ireland.